Senior ServiceNow Developer

Centennial technologies, Inc. is seeking a senior applications developer to work on a major federal project. The ServiceNow Developer is a hands-on role that includes the daily support, operations, and solutioning of the ServiceNow platform, including CMDB, ITAM, ITBM, ITOM, ITSM, CSM (Customer Support Management). He/she provides technical/management leadership on major tasks or technology assignments. He/she establishes goals and plans to meet project objectives. He/she must have domain and expert technical knowledge. Designs and develops solutions to complex applications problems, system issues, or network concerns. Perform systems management and integration functions. Functions as a technical expert across key tasks and on multiple complex and high impact work


  • Must have at least 8 years of relevant experience
  • Must have at least 6 years of ServiceNow configuration
  • Must have experience with development and systems integration
  • Must have a bachelor’s degree in in computer science or related field from an accredited university
  • Must have a ServiceNow certification
  • Must be a US citizen and able to obtain public trust clearance
  • Must be CSA “Certified Systems Administrator”
  • CIS “Certified Implementation Specialist”
  • CAD “Certified app developer”


  • Develop strong relationships with internal and external stakeholders to understand the client’s vision and how ServiceNow plays in their digital transformation journey
  • Provide technical leadership for planning, designing, upgrading, installing, testing, implementing, documenting, and maintaining the ServiceNow platform
  • Develop and maintain a comprehensive technical blueprint of the ServiceNow services, creating solution options that align IT services with business missions, goals, and objectives with consideration of both technical and non-technical implications and trade-offs
  • Manages technical governance processes including working with stakeholders to establish delivery operating model governance to ensure successful go-lives, end-user adoption, and on-going support that align with ServiceNow out of the box capabilities
  • Consults with the customer on new modules purchase, license requirements, and all components related to ServiceNow agreement renewals
  • Evaluate ServiceNow platform performance, isolate and debug software problems, and make recommendations for problem resolution
  • Provide advanced support for ServiceNow by troubleshooting a variety of difficult software problems, implementing bug fixes, and performing root cause analysis using agile methodologies
  • Perform hands-on technical development work and create and use update sets to move customer configuration between environments
  • Escalate issues to vendor and third-party entities, as necessary and directed by the Government

About the Company

Centennial Technologies Inc. (Centennial) is committed to a healthy work-life balance for our employees and we have worked hard to foster an environment that enables employees to effectively prioritize both their professional and personal responsibilities. We make every effort to accommodate employees by providing flexible paid time off, a casual work atmosphere, frequent collaborative interaction, and the opportunity to continuously develop career skills.

Centennial offers a competitive benefit package, which includes Medical, Dental, Short-Term Disability, Long-Term Disability, and Life Insurance, 401k, Mass Transit Benefits, Paid Time Off and Federal Holidays.

Our Culture is inclusive of:

  • A supportive professional environment which promotes a healthy work-life balance
  • Performance Management techniques which reward our top performers
  • Employee surveys and discussions to inform Management’s decisions
  • Paid training on the latest technologies and business practices
  • An employee-focused model
  • Our team’s shared vision of client success through cultivating long-term client relationships

Equal Opportunity Employer

Centennial is an equal opportunity employer and complies with all applicable federal, state, and local employment laws.

Job Category: Information Technology
Job Type: Full Time
Job Location: Leesburg VA

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Centennial Technologies Inc. is a leader in the development and delivery of financial and information technologies solutions to government and private sector organizations.

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